free shipping / free returns

free shipping

Helping parents connect with children has never been more convienent. Place your order and as long as it's over $20 it will ship free to the lower 48 of the United States.

free returns

If you are not completely satisfied with your purchase, you may return your order within a thirty (30) day period starting from the date of purchase and receive a full reimbursement.

It's important to understand that webe kälm is not a quick fix like a pacifier to instantly soothe a child. Instead, parents should take an active coaching role. Over time, children will develop the skills to self-soothe, eventually reducing their reliance on webe kälm.

Have a return? Start one here.


To facilitate your exchange, we have a two-step process. First, kindly return the item(s) you would like to exchange. Second, place a new order for the replacement items. In case of any errors on our part, please don't hesitate to contact us through our contact page and we will promptly resolve the issue for you.

more questions?

  1. Use our chat option in the lower right - or check out our Frequently Asked Questions (FAQs) page to see if we have the answer for you already.